Effective Date: 2025-11-25

At Cœur d’Argent Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.coeurdargent.com, make a purchase, or interact with our services.

By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect information necessary to provide you with a smooth shopping experience and to operate our business effectively.

Information you provide directly:

Name, billing and shipping address

Email address and phone number

Payment details (processed securely through our payment processor)

Account login details, if you create an account


Information collected automatically:
IP address, browser type, and device information

Pages visited and time spent on the site

Cookies and similar technologies (see Section 7)


If you leave a comment or product review, WordPress collects the data shown in the form, your IP address, and browser user agent string to help detect spam.

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Communicate with you about your purchases or inquiries

Send updates, offers, or newsletters (only if you opt in)

Improve our website, products, and customer service

Ensure website security and prevent fraud

Comply with legal and tax obligations


3. How Your Information Is Shared

We only share your data with trusted third parties who help us run our business. These include:

Payment processors (such as Stripe, PayPal, or WooCommerce Payments)

Shipping and fulfillment providers (e.g., USPS, UPS, FedEx)

Email marketing platforms (only if you subscribe)

Analytics and anti-spam services (e.g., Jetpack, Akismet, Google Analytics)


All partners are contractually required to keep your information secure and use it only for the agreed purposes.
We never sell, rent, or trade your personal information.

4. Data Security

Our website is hosted on a secure WordPress platform with SSL encryption (https://).
We regularly update our software and plugins to maintain security.
Payment information is processed through PCI-DSS-compliant providers — we never store your full card details on our servers.

5. Data Retention

We retain personal data only as long as necessary:

Order information: 7 years (for tax and accounting purposes)

Customer accounts: until you request deletion

Contact form entries and emails: up to 12 months

Website analytics: anonymized after 26 months


6. Your Rights

You may:

Request a copy of the personal data we hold about you

Ask us to correct or delete your information

Withdraw consent for marketing emails at any time

Request that we restrict or stop processing your data

To make a request, please contact [your email address]. We will respond within 30 days.

7. Cookies

Our site uses cookies to improve your experience. Cookies help us:

Keep your shopping cart active

Remember your login details

Understand how visitors use our site

You can disable cookies in your browser settings, but some site functions may not work properly.
For more details, see our Cookie Policy [link if available].

8. Embedded Content and Plugins

Posts or pages may include embedded content (e.g., Instagram images, YouTube videos). Embedded content from other websites behaves exactly as if you visited those websites directly. These external sites may collect data about you according to their own privacy policies.

9. Children’s Privacy

Our website and products are intended for adults (18+). We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

For questions or privacy requests, please contact:


Suzanne Morianz
285 Quincy Street, 4D
Brooklyn, NY 11216

(01) 6464986190
sm@coeurdargent.com